Privacy Policy
Introduction and Data Controller
BlazeOnCharge ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at blazeoncharge.com or use our blockchain agriculture education services.
We are the data controller for the personal information we process. Our registered office is located at 813, Taiwan, Kaohsiung City, Zuoying District, Rongyao St, 61號2樓. You can contact us at help@blazeoncharge.com or +88675509297 for any privacy-related inquiries.
This policy complies with Taiwan's Personal Data Protection Act (PDPA) and international privacy standards. We process your data lawfully, fairly, and transparently, ensuring your rights are protected throughout your interaction with our services.
Information We Collect
Personal Information
We collect various types of personal information to provide our educational services effectively:
- Contact information including name, email address, phone number, and mailing address
- Educational background and professional experience relevant to blockchain and agriculture
- Payment information for course enrollment and program fees
- Communication preferences and language settings
- Learning progress and assessment results within our programs
- Technical information such as IP address, browser type, and device identifiers
Automatically Collected Data
Our website automatically collects certain information through cookies and similar technologies. This includes your browsing behavior, pages visited, time spent on our site, and interaction patterns with our content. We also collect technical data about your device and internet connection to ensure our services function properly.
We use analytics tools to understand how visitors interact with our website, which helps us improve our educational content and user experience. This data is collected in accordance with your cookie preferences and can be managed through your browser settings.
How We Use Your Information
We process your personal information for several legitimate purposes related to our blockchain agriculture education services:
Educational Services
Your information helps us deliver personalized learning experiences, track your progress through our programs, and provide certificates upon completion. We use your educational background to recommend appropriate courses and tailor content to your skill level.
Communication and Support
We use your contact information to send important updates about your enrollment, course schedules, and program changes. Our support team may contact you to assist with technical issues or answer questions about our services.
Service Improvement
We analyze usage patterns and feedback to enhance our educational content, develop new programs, and improve our website functionality. This helps us create more effective learning experiences for our students.
Legal Basis for Processing
We process your data based on contract performance (when you enroll in our programs), legitimate interests (for service improvement and communication), and consent (for marketing communications and optional features).
Information Sharing and Third Parties
We take a selective approach to sharing your information and only work with trusted partners who meet our privacy standards:
Educational Partners
We may share relevant information with certified instructors, guest speakers, and educational institutions that collaborate with us to deliver our programs. These partners are bound by confidentiality agreements and can only use your information for educational purposes.
Service Providers
We work with carefully selected service providers who help us operate our platform, process payments, send communications, and provide technical support. These companies are required to protect your information and can only use it to provide services to us.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. We may also share information to protect our rights, prevent fraud, or ensure the safety of our students and staff.
We never sell your personal information to third parties for marketing purposes. Any sharing of data is done with appropriate safeguards and only when necessary for the purposes described in this policy.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy principles, you have several important rights regarding your personal information:
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide this information in a commonly used, readable format within 30 days of your request.
Correction and Updates
If any of your personal information is inaccurate or outdated, you have the right to request corrections. You can update most of your information directly through your account settings, or contact us for assistance.
Deletion Rights
You can request deletion of your personal information in certain circumstances, such as when the information is no longer needed for the original purpose or when you withdraw consent for processing.
Processing Restrictions
You may request that we limit how we process your information in specific situations, such as when you dispute the accuracy of the data or object to our processing activities.
Exercising Your Rights
To exercise any of these rights, send a written request to help@blazeoncharge.com with your full name, contact information, and a clear description of your request. We'll respond within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
We maintain strict access controls, ensuring only authorized personnel can access personal information.
Regular Audits
Our security practices are regularly reviewed and updated to address emerging threats and vulnerabilities.
Staff Training
All team members receive privacy and security training to ensure proper handling of personal information.
We use secure servers, firewalls, and intrusion detection systems to protect our infrastructure. Payment information is processed through certified payment processors that comply with PCI DSS standards. While we maintain high security standards, no system is completely immune to security threats, so we continuously monitor and improve our protective measures.
In the unlikely event of a data breach that could affect your privacy or security, we will notify you and relevant authorities in accordance with applicable laws, typically within 72 hours of becoming aware of the incident.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law:
Retention Periods
Secure Deletion Process
When retention periods expire or when you request deletion of your data, we follow a secure deletion process that permanently removes information from our active systems and backups. This process typically takes 30-90 days to complete fully across all systems.
International Data Transfers
While our primary operations are based in Taiwan, some of our service providers and partners may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:
Transfer Safeguards
We only transfer data to countries with adequate data protection laws or use contractual safeguards such as Standard Contractual Clauses approved by data protection authorities. All international transfers are necessary for providing our services and are done with appropriate security measures.
Our cloud storage and processing partners maintain certifications such as ISO 27001 and SOC 2, ensuring your data receives consistent protection regardless of location. We regularly review our international partners to ensure they meet our privacy and security standards.
Your Control Over Transfers
If you have concerns about international data transfers, please contact us to discuss your options. In some cases, we may be able to limit data transfers or provide additional information about the safeguards we use.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content:
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality, including user authentication and security features
- Performance Cookies: Help us understand how visitors interact with our website to improve user experience
- Functionality Cookies: Remember your preferences and settings to provide a personalized experience
- Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness
Managing Cookie Preferences
You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may limit some website functionality, but essential features will continue to work.
We also use analytics tools like Google Analytics to understand website usage patterns. This information is collected anonymously and helps us improve our educational content and user experience. You can opt out of analytics tracking through your browser settings or by using analytics opt-out tools.
Children's Privacy
Our blockchain agriculture education programs are designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 18 years of age.
If we discover that we have inadvertently collected information from someone under 18, we will delete that information immediately. Parents or guardians who believe their child has provided personal information to us should contact us at help@blazeoncharge.com.
For educational programs that may involve younger participants through institutional partnerships, we require explicit parental consent and follow additional protective measures in accordance with applicable laws.
Changes to This Privacy Policy
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
If changes significantly affect your rights or how we process your information, we'll seek your consent where required by law. Continued use of our services after policy changes indicates your acceptance of the updated terms.
Privacy Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
We aim to respond to all privacy inquiries within 30 days. For urgent matters or data breach concerns, please indicate the urgency in your subject line.